Zameera Cookie Policy

Last updated: 3 December 2025

This Cookie Policy explains how Zameera LLC ("Zameera", "we", "us" or "our") uses cookies and similar technologies on our website, mobile site and any related online services that link to this policy (together the "Platform"). Zameera operates an online luxury travel experience marketplace that connects travellers with curated premium experiences worldwide.

This Cookie Policy supplements our Privacy Policy and should be read together with it. Where cookies involve the processing of personal data, our Privacy Policy explains in more detail how we use, store and protect that data and what rights you have.

By clicking "Accept" on our cookie banner, adjusting your preferences in the cookie settings, or continuing to use the Platform after being presented with a clear choice, you consent to the use of cookies and similar technologies as described in this policy, to the extent required by applicable law.

1. Who is responsible for cookies on the Platform

The controller responsible for cookies that are placed by or on behalf of Zameera is:

Zameera LLC

Dubai, United Arab Emirates

Email: privacy@zameera.com (or the contact email indicated in the Privacy Policy)

For some third party cookies, the third party is a separate and independent controller of any personal data collected through those cookies. Their privacy and cookie policies will apply in addition to this one.

2. What are cookies and similar technologies

2.1 Cookies

Cookies are small text files that are downloaded to your device when you visit a website. On subsequent visits, the website can recognise the cookie and your device. Cookies are widely used to make websites work, to keep them secure, to improve performance and to provide information to website owners.

Cookies can be:

  • Session cookies which expire when you close your browser.
  • Persistent cookies which remain on your device for a defined period or until you delete them.
  • First party cookies set by the site you are visiting.
  • Third party cookies set by another organisation, for example analytics or advertising partners.

2.2 Similar technologies

We also use technologies that work in a similar way to cookies, such as:

  • Tracking pixels and tags in web pages and emails.
  • Local storage and session storage in your browser.
  • Software development kits (SDKs) in our mobile services.
  • Tracking URLs and UTM parameters.

For simplicity, we refer to all these technologies together as "cookies" in this policy.

3. What types of cookies we use and why

We use the following categories of cookies on the Platform. In many cases, the exact cookies used may change as we improve our services, but the purposes remain within these categories.

3.1 Strictly necessary cookies

These cookies are essential for the operation of the Platform and cannot be switched off in our systems. They are usually set only in response to actions you take that amount to a request for services, such as:

  • Navigating between pages and using core features.
  • Setting your privacy preferences and remembering your cookie choices.
  • Logging in to your account and keeping you logged in.
  • Managing the booking flow and checkout, including the shopping cart and payment steps.
  • Providing security, fraud prevention and load balancing.

Without these cookies, the Platform may not function properly or we may not be able to provide certain services you request. Because they are strictly necessary, we do not seek your consent to use them, but you can still block them through your browser settings. If you do so, parts of the Platform may not work.

3.2 Preference and functional cookies

These cookies allow the Platform to remember choices you make and provide enhanced, more personalised features, for example:

  • Remembering your selected language, currency or region.
  • Remembering your past searches or viewed experiences to help you pick up where you left off.
  • Tailoring content to your profile or device type.

If you do not allow these cookies, some or all of these services may not function properly and you may need to re-enter your preferences each time you visit.

3.3 Performance and analytics cookies

These cookies help us understand how visitors use the Platform so we can measure and improve performance. They allow us to:

  • Count visits and traffic sources.
  • Understand which pages and experiences are most popular.
  • See how visitors move around the site.
  • Diagnose technical issues and monitor system stability.
  • Test new designs and features.

We typically use third party analytics providers for this purpose, which may set their own cookies. The information we collect is usually aggregated, but in some cases it can relate to a unique identifier or IP address. Where required by law, we obtain your consent before placing non-essential analytics cookies.

You can opt out of analytics cookies at any time via our cookie settings or, for some providers, directly via their own opt-out tools.

3.4 Advertising and targeting cookies

These cookies may be set through the Platform by us or by our advertising partners. They can be used to:

  • Deliver advertising that is more relevant to your interests.
  • Limit how often you see an advertisement.
  • Measure the effectiveness of marketing campaigns.
  • Build audiences for targeted campaigns on social media or other sites.
  • Track whether you have visited a website or opened a marketing email.

These cookies may collect information about your browsing behaviour across different websites and devices. If you do not allow these cookies, you will still see advertising, but it may be less relevant to you.

3.5 Social media cookies

Our Platform may include social media features, such as share buttons or embedded content. These features may set cookies that are used by social media providers to:

  • Recognise you as one of their users.
  • Link your activity on the Platform with your social media profile.
  • Provide analytics or advertising services to us or to third parties.

These cookies are set by the relevant social media provider and are subject to their own privacy and cookie policies.

3.6 Affiliate and partner tracking cookies

If you arrive on the Platform via a link on a partner or affiliate website, cookies may be used to track your visit and credit that partner for any booking you make within a defined time window. These cookies help us run and optimise our partner programmes and ensure the correct commission is paid.

The specific duration of these cookies and what data they capture will be described in the cookie consent tool or the partner's own privacy information.

4. Cookies used by third parties

When you use the Platform, some cookies are placed by third parties that provide services to us, such as:

  • Analytics and performance providers.
  • Payment providers and fraud prevention services.
  • Marketing and advertising partners.
  • Customer support and live chat tools.
  • Social media platforms and embedded content providers.

These third parties may act as independent controllers or as processors on our behalf. Their use of information collected through cookies is subject to their own privacy and cookie policies. We encourage you to review those policies for more information about their practices.

5. Legal basis for the use of cookies

Where required by law, we rely on your consent for the use of cookies that are not strictly necessary, including most analytics, advertising, social media and affiliate cookies. You can give or withdraw this consent at any time through our cookie banner or settings.

For strictly necessary cookies, and in some cases for limited analytics that are privacy-friendly, we rely on our legitimate interests in:

  • Operating a secure, efficient and user-friendly Platform.
  • Understanding how our services are used and improving them.
  • Detecting and preventing fraud and abuse.

In all cases, we balance these interests against your rights and expectations and apply appropriate safeguards.

6. How long cookies are stored

How long a cookie remains on your device depends on whether it is a session or persistent cookie and on its specific purpose:

  • Session cookies are deleted when you close your browser.
  • Persistent cookies remain for a period that typically ranges from a few days up to around two years, unless you delete them earlier.

The cookie banner or preference centre provides more detail about the specific cookies used at any given time, including their expected lifetime.

7. Your choices and how to manage cookies

You have several options for controlling and managing cookies.

7.1 Cookie banner and preference centre

When you first visit the Platform, you will see a cookie banner that gives you a clear choice to:

  • Accept all cookies.
  • Reject non-essential cookies.
  • Customise your cookie settings by category.

You can change your choices at any time by using the "Cookie settings" link in the footer of the Platform or equivalent area. Withdrawing consent does not affect the lawfulness of processing based on your consent before its withdrawal.

7.2 Browser settings

Most web browsers allow you to:

  • View which cookies are stored on your device.
  • Delete cookies, individually or all at once.
  • Block or limit cookies from specific sites.
  • Block all cookies.

If you set your browser to block all cookies, including strictly necessary ones, some parts of the Platform may not function correctly or may not be accessible.

Instructions on how to manage cookies in common browsers are available in their help sections.

7.3 Advertising opt-outs

For interest-based advertising provided by certain third parties, you may also be able to opt out via:

  • Industry tools such as the European Interactive Digital Advertising Alliance (EDAA) or other regional services, where available.
  • The privacy or ad settings in your social media accounts and on specific advertising platforms.

These tools are provided by third parties and we are not responsible for their availability or accuracy.

7.4 Do Not Track and similar signals

Some browsers transmit "Do Not Track" or similar signals. There is no unified standard for how websites should respond to these signals, so our Platform currently does not respond to them. You can still use the tools described above to control cookies.

8. International transfers

Because we are a digital marketplace serving travellers and suppliers globally, information collected through cookies may be transferred to and stored in countries outside the one where you are located, including countries that may have different data protection standards.

Where personal data collected through cookies is transferred from the European Economic Area or the United Kingdom to a country that is not considered to provide an adequate level of protection, we implement appropriate safeguards such as standard contractual clauses or equivalent mechanisms, consistent with our Privacy Policy and applicable law.

9. Relationship to our Privacy Policy

Our Privacy Policy provides more detailed information about:

  • The categories of personal data we collect.
  • The purposes and legal bases for processing.
  • How we share data with third parties.
  • Your rights under data protection law and how to exercise them.
  • How to contact us or lodge a complaint.

Where cookies result in the collection of personal data, that processing is covered by our Privacy Policy in addition to this Cookie Policy.

10. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in the cookies or similar technologies we use.
  • Changes in legal or regulatory requirements.
  • Improvements to the way we explain our practices.

When we make material changes, we will update the "Last updated" date at the top of this policy and, where required by law, notify you more directly, for example by showing a banner or sending an email. If the changes require new consent, we will ask for it through the cookie banner or settings.

11. Contact

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact:

Zameera LLC - FZ

Email: privacy@zameera.com

If you are located in a jurisdiction that grants you specific rights related to cookies or online tracking, you may also have the right to lodge a complaint with your local data protection authority. Details are provided in our Privacy Policy.